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Employee Helpdesk Software

Streamline Support, Improve Efficiency, and Enhance Employee Satisfaction

Configure Issues & Queries Using Historical Data & Activities

Gain insights into employee grievances with automated reports. Store historical records to improve processes.

Real-time insights and analytics

Automated strategy reporting

Build company culture

Boosted productivity

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Insights-Reports

Streamline Communication Between Employees & Support Teams


Employees can effortlessly raise doubts and queries with just a single click using our employee help desk software. By converting emails into tickets and assigning them to the appropriate personnel, we streamline and structure communication between employees and support teams

Automated ticket assignment

Quick ticket resolution

Canned responses

Centralized hub for all requests

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Automate Repetitive Tasks for Faster Systematic Solutions

Utilize a robust ticketing system to assign, track, and analyze tickets, employing predefined workflows for efficient management. Monitor resolution time for comprehensive oversight.

Track employee requests

Monitor turn around time

Assign tasks in advance

Quick solution to employee queries

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Help Desk Features

Multi-Channel

It's a multi-channel application that makes it easy for the customers to connect on their own terms. Email, Messages, Chats, Social, Talks.

Business Rules

A process has been initiated by the triggering ticket changes on time bases. It is customization with every workflow from simple to complex.

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Multilingual

It a multi language application. So, Its can dynamically be applied everywhere with the help of ticket generation it is easy to access.

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Ticket Forms

Dynamic forms give the agents quick and very precise information so they can prepare themselves for the personalized customer support.

Schedules

Coordinate with you right exact on your schedule and match the exact time tracking hours and SLAs agreements to ensure you don't miss a beat.

Collaboration

Agents can CC the information to their co-worker using the tickets. Living editing shows who is viewing the ticket and editing it in real time.

Explore More Features

  • Attendance Management
  • Shifts Management
  • Payroll & Taxation
  • Performance Appraisal
  • Audit And Compliance
  • Allowances & Deductions
  • Human Capital Management
  • Digital Document Managerr
  • Expense Management

Build Your Custom HR Experience

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Help Desk for all Types of Companies

Compliance & auditing and inspection technology solves the integrated risk assurance puzzle by:

  • Enterprise level companies
  • SMBs
  • Retailers
  • HR Team
  • IT Teams
  • Educators etc
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Seamless Integration

Smoothly integrate help desk systems into existing company infrastructure.

Tailored Assistance

Customizing support strategies to meet unique company requirements and challenges.

Operational Efficiency

Streamline processes for improved productivity and reduced errors.

Scalable Support Framework

Adapting help desk solutions to accommodate businesses of all sizes and complexities.

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Reports

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